Diagnosed my car, told me what was wrong but that it would still pass emissions, and that the work needed wasn't immediate. Hard to find honesty like this these days, and it barely cost me anything. Very reasonable, and when I do get the rather expensive repairs done in a couple months, I'll bring it right back here. UPDATE 03/16/11 - Last week, I needed some work done fast; again, Kevin's so friggin honest and helpful as was his right hand man (can't remember his name, sorry), he took care of it right away and literally charged HALF - THAT'S RIGHT HHHHHAAAAALLLLLFFFFF!!!!! - the amount I got quoted from other places in the area after the work was done. Even threw in a headlight for me. This guy is awesome. His staff is awesome. His shop is tiny... but awesome. And every single person that came in there during the 2 hours I was there (had some real work done) either came in on a hearty recommendation from someone or already knew how good they were. One lady from Eastern Europe was there and she actually pried me away from my magazine to tell me how much she loves them and why. I really appreciate them and will return as long as I live less than 100 miles from here!!